Frequently asked questions
Short answers. Write to us if yours is missing.
What files can I upload?
STEP, IGES, STL or 3MF for 3D printing, CNC and silicone molds; DXF flat patterns for plates and waterjet cutting; DXF, or a STEP/IGES sheet-metal part we unfold for you, for sheet metal. Files can be up to 100 MB.
How is the price calculated?
From the size and volume of your part, the material, your options and the quantity, using our current price list. The price appears as soon as your file has been analysed.
Does anyone check my file?
Yes. An engineer reviews every file before you pay. If something should change for the part to be made well, we tell you first.
How can I pay?
By card (Paymob), Fawry, InstaPay or cash. Prices are in Egyptian pounds; you can switch the page to US dollars to compare.
How long does it take?
It depends on the service. The lead times section on the home page lists standard and express working days for each service. Express costs more.
Do you deliver?
Yes, to Cairo, the Delta and Upper Egypt, with the delivery price shown at checkout. You can also collect from our workshop in New Cairo.
Why are composite lay-up and silicone molds not priced instantly?
Those parts depend on the mold, the plies or the master pattern, so an engineer prices them after you send a request. You then pay through the normal cart.
What happens to my files?
We use them only to quote and make your parts. They are deleted 180 days after your last order was delivered or cancelled, unless you ask us to keep them. You can export or delete your data from your Account page.